--- title: How does the cost of living crisis affect your customers? description: What are the consequences of not tailoring your marketing to your ideal persona? Essentially you end up trying to market to everyone, which doesn't work image: https://blog.uniqmarketing.co.uk/hubfs/How%20does%20the%20cost%20of%20living%20crisis%20affect%20your%20customers.jpg --- [![uniq-sales-and-marketing](https://blog.uniqmarketing.co.uk/hubfs/New%20Header/logonew.svg "uniq-sales-and-marketing")](https://uniqmarketing.co.uk/) - Services - [Digital Advertising](https://uniqmarketing.co.uk/digital-advertising/) - [Social media & Email](https://uniqmarketing.co.uk/digital-marketing-agency-edinburgh/) - [Sales Support](https://uniqmarketing.co.uk/sales-support/) - [Hubspot](https://uniqmarketing.co.uk/hubspot/) - [Websites](https://uniqmarketing.co.uk/web-design-edinburgh/) - [Design](https://uniqmarketing.co.uk/design/) - [Persona Development](https://uniqmarketing.co.uk/persona-development/) - [Brand and sales message development](https://uniqmarketing.co.uk/brand-and-sales-message-development/) - [Our work](https://uniqmarketing.co.uk/work/) - [Pricing](https://uniqmarketing.co.uk/pricing/) - [About](https://uniqmarketing.co.uk/about/) - Resources - [Blog](https://blog.uniqmarketing.co.uk) - [Video](https://uniqmarketing.co.uk/video/) - [Work with us](https://uniqmarketing.co.uk/contact) - [![](https://uniqmarketing.co.uk/wp-content/uploads/2021/06/Trust-Pilot.png)](https://uk.trustpilot.com/review/uniqmarketing.co.uk) - [Book a call](https://web.uniqmarketing.co.uk/grow-your-leads-by-35-in-the-next-quarter) # How does the cost of living crisis affect your customers? ![Ruth McKay](https://blog.uniqmarketing.co.uk/hubfs/0-1.jpg) [Ruth McKay](https://blog.uniqmarketing.co.uk/author/ruth-mckay) - 26/10/2022 [Marketing](https://blog.uniqmarketing.co.uk/tag/marketing) [Sales](https://blog.uniqmarketing.co.uk/tag/sales) [Digital Marketing](https://blog.uniqmarketing.co.uk/tag/digital-marketing) [![Share on Twitter](https://blog.uniqmarketing.co.uk/hubfs/New%20Footer/twitter.png)](https://twitter.com/intent/tweet?url=https://blog.uniqmarketing.co.uk/how-does-the-cost-of-living-crisis-affect-your-customers) [![Share on Facebook](https://blog.uniqmarketing.co.uk/hubfs/New%20Footer/facebook.png)](http://www.facebook.com/sharer.php?u=https://blog.uniqmarketing.co.uk/how-does-the-cost-of-living-crisis-affect-your-customers) [![Get in touch via email](https://blog.uniqmarketing.co.uk/hubfs/New%20Footer/mail.png)](mailto:info@uniqmarketing.co.uk) [![Share on LinkedIn](https://blog.uniqmarketing.co.uk/hubfs/New%20Footer/linkedlin.png)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.uniqmarketing.co.uk/how-does-the-cost-of-living-crisis-affect-your-customers&title=&summary=&source=) Well it’s been a volatile, turbulent and busy six weeks. As the cost-of-living crisis continues, customers will change their spending habits. From cutting down on TV streaming services to foregoing a favourite coffee at their local café, people are expecting to significantly change their spending patterns when it comes to non-essential items over the next 12 months. Businesses similarly will be cutting down on non-essential services, the nice to haves but not necessary. We’ll be looking closer at what we spend and where we spend it across the board.    **Value. Value. Value.** When I’m speaking to people  the one word that comes up more often than any other is value, *I just want value for money*. We understand that costs and prices have risen across the board, everywhere. Even if you shop around  in most cases you’ll find the prices are very similar because everyone's costs have gone up. That’s why it’s critical that in your sales and marketing you clearly communicate and focus on the value you are offering. Whilst consumers will likely spend less, anything they do purchase will be given much more consideration. People are less likely to make spur-of-the-moment purchases, meaning they’ll be researching products online and searching for the best deals. Clearly communicate your offering, it’s value, the results and benefits it offers customers. If you make this difficult to find or difficult to understand you will lose customers.   **5 Steps you can take to continue to win new customers**   Topics: [Marketing](https://blog.uniqmarketing.co.uk/tag/marketing), [Sales](https://blog.uniqmarketing.co.uk/tag/sales), [Digital Marketing](https://blog.uniqmarketing.co.uk/tag/digital-marketing) [![New call-to-action](https://no-cache.hubspot.com/cta/default/1950540/4864e7a2-c5dd-4eb4-9375-af2760e636a8.png)](https://cta-redirect.hubspot.com/cta/redirect/1950540/4864e7a2-c5dd-4eb4-9375-af2760e636a8) ![](https://blog.uniqmarketing.co.uk/hubfs/New%20Footer/logo.png) ![](https://blog.uniqmarketing.co.uk/hubfs/New%20Footer/hobspot.png) ![](https://blog.uniqmarketing.co.uk/hubfs/New%20Footer/google.png) #### Get in touch 108 Biggar Road Edinburgh EH10 7DU **[0131 202 6153](tel:01312026153)** [Contact us](https://uniqmarketing.co.uk/contact/) #### Stay in touch #### Keep in touch [![](https://blog.uniqmarketing.co.uk/hubfs/New%20Footer/ins.png)](https://www.instagram.com/uniq_sales_marketing/) #### Jobs We’re always on the look out for talented people. 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